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Reacly

Interactive Product Learning App for Customers

Overview

We designed an interactive learning platform for customers to explore and better understand products in an engaging and intuitive way. The goal was to empower users to self-educate through short videos, community reviews, and dynamic content tailored to their preferences.

Technical Scope

Flutter Development
Dart + .NET backend
Video Streaming Support
Secure User Authentication
Scalable Subscription Architecture
Admin Dashboard
User Favourites Sync
Push Notification System

Challenge

Many users purchase products without fully understanding their features or benefits. The client needed a learning solution that was mobile-first, highly interactive, and fast to use — especially for users with limited time or tech-savviness. Another challenge was ensuring the app remained both educational and engaging, while also allowing users to contribute their own content in a moderated environment.

Result

We developed a cross-platform mobile learning app where users can explore product knowledge through short videos, structured learning paths, and interactive quizzes. Features like bookmarking, interest-based categorisation, and push updates ensure ongoing user engagement.

This solution led to:

a 45% increase in product return visits
a 3x boost in feature-awareness rate
reduced inbound support queries by 28%
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KEY FEATURES

Features used to empower the product

Key Functionalities

Product discovery, short videos, and community learning

Convenient Categories

Auto-filtering by user interest and product type

Express Learning

All videos kept under 60 seconds for maximum speed

Save to Favourites

Easy return to bookmarked content anytime